Delivery Information

We aim to get your order to you as quickly and safely as possible. All orders received on weekdays are processed on the day they are received. Orders placed on weekends or holidays will be processed the next business day.

Most product listings carry an indication of a typical lead time, eg. “Usually delivered next working day (orders before 1pm)“. This is intended as a realistic guide to assist customers in making their purchase decision. We cannot guarantee to meet this every time, but hope that customers understand this to be our best estimate.

Delivery Methods: We source our products from a range of suppliers, who arrange delivery to customers, on our behalf. This that our suppliers use the courier of their choice, and we share delivery and tracking information with our customers once it’s available. All orders are delivered via reliable carriers such as Parcelforce, UPS, and DHL, FedEx etc.

Delivery Fees: Due to the large range of products available on our shop, delivery rates vary from FREE, to larger pallet charges. Our shop technology will always batch delivery costs in order to minimise the total cost. To see the delivery cost of your order, please “add to basket”, and you’ll be able to see the delivery for your order. If the automated total seems excessive, please contact us so that we can check for the best solution.

International delivery is also available for most products. Please contact us if you wish to make a purchase for delivery to outside UK and Northern Ireland and we will advise the delivery cost and timescale.

Large deliveries or specifics Please tell us about any delivery access restrictions when you order. Deliveries follow our couriers’ standard procedures, and any re-delivery or extra costs caused by restrictions you didn’t tell us about will be charged to you.